Phone orders
Send a link while you’re still on the call. Once it’s paid, get on with the order.
TapEP is an iPhone app for taking card payments with a link. Enter an amount, share the link, and your customer pays by card, including Apple Pay and Google Pay where available, on Stripe’s secure payment page. The money goes straight into your shop’s own Stripe account.
Your shop is the seller. Stripe processes each payment. TapEP doesn’t hold money or keep card details.
Take payment for orders over the phone, by message or from anywhere. Your customer pays from their own phone, and you see when it’s paid.
Send a link while you’re still on the call. Once it’s paid, get on with the order.
Your customer pays by link before the order leaves your shop. No cash or card machine at the door.
Take a deposit or a payment in advance for a booking, a repair or any job you agree by phone or message.
Each link is for one amount, and your customer should start paying within about 30 minutes, so an old request can’t be paid by mistake.
Set up once: create your shop in the app and complete Stripe’s secure sign-up. After that, every payment takes three steps.
Type an amount from £1 to £1,000 and choose a reason, such as goods, services or a deposit. The app shows TapEP’s 1% fee before you create the link.
Send it by text, WhatsApp or email. Each link is for one payment, and your customer should start paying within about 30 minutes.
Your customer pays on Stripe’s secure page. You see the payment in TapEP and in your Stripe Dashboard, and Stripe pays the money into your bank account.
Each shop gets its own Stripe account through Stripe’s secure sign-up. Stripe checks your business, processes each payment and pays the money into your bank account.
Payments go into your shop’s own Stripe account, not through TapEP. See payments, refunds and payouts in your Stripe Dashboard.
They open the link in their browser and pay by card, including Apple Pay and Google Pay where available. No account needed.
TapEP fee: 1% of each payment. Stripe’s fees are separate. No monthly fee and no set-up fee.
Refund from your Stripe Dashboard. TapEP gives back its fee: all of it for a full refund, and the matching share for a partial one.
TapEP is software for payment links. Stripe processes each payment.
Your shop is the seller.You’re responsible for what you sell, for refunds and for customer service.
Stripe processes each payment.Payments are processed by Stripe Payments UK Ltd, which is authorised by the Financial Conduct Authority as an electronic money institution (FRN 900461).
TapEP doesn’t hold money or keep card details.Customers enter their card details on Stripe’s page, and the money goes straight into your shop’s Stripe account.
Links are short-lived.Your customer should start paying within about 30 minutes, and each link is for one payment, so an old request can’t be paid by mistake.
Secure sign-in.Every shop confirms its email address and uses a strong password.
TapEP was founded in the United Kingdom by Hadi Abdoliamin after talking to local shops that take orders by phone. They needed a simple way to get paid when the customer isn’t at the counter. TapEP does that one job, simply.
Read the founder storyCan’t find your answer? Support covers payments, refunds, passwords and deleting your account.
No. Your customer opens the link in their browser and pays on Stripe’s secure page. They don’t need an app or an account.
Straight into your shop’s own Stripe account. Stripe pays it out to your bank account on your Stripe payout schedule. TapEP never holds your money.
1% of each payment, rounded down to the penny. Stripe’s processing fees are separate. There’s no monthly fee and no set-up fee. See Pricing.
UK businesses, including sole traders and companies, run by someone aged 18 or over. You need an iPhone. During sign-up in the app, Stripe sets up your shop’s own Stripe account and checks your business.
From £1 to £1,000 per payment, in pounds sterling. Each link is for one payment, and your customer should start paying within about 30 minutes. You can create a new link at any time.
You refund from your Stripe Dashboard. TapEP gives back its fee: all of it for a full refund, and the matching share for a partial refund. See Refunds.
No. TapEP is software for payment links. Payments are processed by Stripe Payments UK Ltd, which is authorised by the Financial Conduct Authority (FRN 900461). TapEP doesn’t hold money or keep card details.
TapEP is an iPhone app for UK businesses. Email us any time, and we aim to reply within 2 working days.
For help with your account, a payment link or a payment you made to a shop, our support page answers the most common questions.
Email us Go to SupportNever send passwords or card details by email. TapEP will never ask for them.